2025 Meadowview Pkwy., Suite 200
Kingsport, TN 37660

Office Policies and Mission

Our Mission

The mission of the practice is to provide orthodontic care to all segments of society. Dr. DeBow and Harville state that orthodontics is not only for financially well-off, but for anyone who has a primary care dentist and an interest in beautiful, healthy teeth. The office will provide emergency care for any person with braces who do not have an orthodontist to care for them. The practice draws patients from as far as Wytheville to the east, Morristown to the West, Greeneville and Rhone Mt. to the South and all of Southwest Virginia to the North.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 11:30 a.m.


Appointments are an important part of your treatment, as time has been reserved specifically for you to talk with the doctor and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you might be asked to reschedule your appointment.

We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation. 


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion must be paid at the time of service according to the contract you are offered by our office. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.