2025 Meadowview Pkwy., Suite 200
Kingsport, TN 37660

First Visit

First visit to the orthodontist.

The First Visit and Information Process

Your first visit to our orthodontic office is an exciting time! It's a chance for us to get acquainted, and for you to learn about the treatments and services we offer. When you walk in the door, you may notice that our office looks similar to your regular dentist's office; what we do here, however, is a little different. It all starts with the initial visit.

You should plan to spend at least an hour with us the first time. That's to ensure that no one has to rush, and that you get plenty of time to ask any questions that you may have. If you have received any forms in the mail or online be sure to fill them out and bring them with you for your visit.  This can save your valuable time.  If you have x-rays from your primary care dentist bring them if you can.  You will meet one of our receptionists or patient coordinators, who will take your forms and may ask some additional information from you and bring you through the office.  Then it's time to be seated in an exam chair and relax. We will do nothing that hurts, we promise.  There are no financial charges made on your first visit or until braces are placed.

Let's Make a Plan

A big part of our job today is to determine what treatment is necessary to correct any problems we may find — and whether we should begin now, or wait until a later time. Next, we'll take a radiographic (X-ray) image. This will enable us to see what's going on underneath the gums, the position and growth of bones and joints, and any teeth that are still below the gum. This x-ray is like a vision into the future of your mouth.

Then you will meet one of our Orthodontists, Dr. DeBow or Dr. Harville.  They will examine your teeth, gums, jaws, and face. They may ask questions about your general health.  If you have concerns about your teeth or jaws or face be sure to tell us at this time.  Tell us if your have trouble biting or chewing, or if your jaw makes noise when you do so.  Any visible problems with your teeth or x-ray will be discussed.  The benefit and risk (if any) of orthodontic treatment will be described.  Orthodontic treatment requires excellent oral hygiene (brushing).  If braces would benefit you, and your mouth is ready, we proceed to the next step.

We will make digital photographs that show the current condition of your teeth and mouth and the current appearance of your whole face.  This might be done at your first visit or at a second diagnostic visit along with iTero impression.

iTero Digital Impression System

The iTero digital impression system replaces the uncomfortable, unpleasant tasting, messy and sometimes, inaccurate traditional impression taking. Using the most advanced technology available, iTero enables us to capture a digital scan of the patient’s teeth and bite and make necessary adjustments immediately. Once the complete scan is finished, we are able to submit the images via the Internet to our nearest Cadent-partnering lab, where they will be processed and into a custom-fabricated 3-D model of your mouth. This revolutionary technology allows us to start with an accurate model, which will ensure the best possible results in the end.

The Formal Consultation

Following the examination, diagnosis, and treatment planning, a complete consultation is required.  We require that the patient and parent or responsible person be present.  This consultation is accomplished in a private consultation office.  First you will meet with a patient coordinator who will discuss and finalize all insurance and financial issues.  You will then meet with one of our Orthodontists who will fully describe the benefits and risks or orthodontic treatment.  Don't  be afraid to ask questions.  Your Doctor will be patient with you. Be sure you understand:

  • Can orthodontic treatment benefit me (or my child)?
  • What general procedures will be used to correct the problem?
  • Are any options available (or recommended) for my treatment?
  • Should I get treatment now, or is it better to wait?
  • Will tooth extraction be necessary?
  • How much does treatment cost? Are payment plans available?
  • How long do you expect treatment should take?

When you leave our office, we think you'll have a better understanding of how we can help you get the best possible smile. So why not take the first step now — call us for a first visit!

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